Services

The technology, infrastructure and people involved makes it a true miracle of commerce that prepaid cards typically have a service fee of just $4.95.

For $4.95 you can buy a nice hamburger and eat it in about 10 minutes. Yum.

At iCARD, we make those dollars work harder and for months!

Just take prepaid Visa cards for example. Visa is a brand. They don't issue any plastic, manage any networks or service any cards. They license their brand to issuing banks. Issuing banks rely on program managers like iCARD to define, sell and service prepaid Visa programs.

But it doesn't end there. iCARD contracts with a card personalization and fulfillment provider. iCARD contracts with a card processor, who puts the value on the card. iCARD contracts with a card database management system provider to maintain the card account, from activation, transaction authorization, and transaction settlements. iCARD coordinates the complicated dance of the previous three bullets, turning card orders into cards that are personalized, delivered, activated and used. iCARD provides its own customer service, taking calls on the following topics:

1. Cards not received
2. Card activation
3. PIN-based transactions
4. Card balances
5. Merchant rejections
6. Merchant holds
7. Merchant returns
8. Lost/Stolen cards
9. Transaction history
10. Explanation of fees, if applicable
11. Using non-personalized cards for online purchases
12. Instructions for use
13. Card fraud
14. International use
15. Post-Expiration inquiries

That's a boatload of work to deliver a plastic card! But it is work we love and work that we've excelled at for more than 10 years. Call 636.489.4698 to find out how hard we'll work to earn $4.95 per card!